Due to the increase in local COVID-19 cases, we will be returning to curbside service effective immediately. Please remember our ultimate goal is safety while still providing our high medical standard of care for your pet. Below you'll find some helpful tips on our curbside service, as well as our online pharmacy.
If you have an appointment, we ask that you remain in your car, and call us at 815-476-9500 when you arrive to let us know you are here.
We will obtain a history over the phone and will bring your pet in for an exam, diagnostics, and procedure while you wait in your car. We ask that all dogs are on a leash and cats are in a secure carrier, and that you do not leave the parking lot during your pet's appointments. After the exam, we will call you to discuss findings and encourage payment over the phone. Please let us know if you will be paying Cash or Check ahead of time.
We ask if you or any family members are showing any symptoms to please stay home and call to reschedule your appointment.
Due to curbside service, please remember appointments may run a little longer than normal, and we thank you for your patience!
Pet Prescription Instructions:
Don't forget to please call ahead if you need to pick prescriptions for your pets! This will allow us time to make sure they are in stock and give you an appropriate time window for when they are available for pick up. Call immediately when you arrive at our hospital. We will accept payment over the phone and will bring your prescription or food outside to your car. You may also order your pet's prescription online here.
We understand this is a difficult time, and thank you in advance for being patient with us as we abide by social distancing that will help to keep us all safe. We appreciate your understanding, flexibility, and continued confidence in our practice. If you have any questions, concerns, or would like to make an appointment, please call us at 815-476-9500.
The Team at Skinner Animal Clinic
For the most up-to-date hospital information, please visit our Facebook Page.